Support
Manuals & support
The official Docker C900 display manual is on this page. Warranty, FAQ, and riding notes are here too. The rest of your owner pack is in My Docker when your bike is ready.
Library
Guides by model
Each Docker has its own owner pack: quick start, full owner manual, battery care, and assembly notes.
- The Bolt — owner pack in My Docker when your bike is registered.
- The Harbour — owner pack in My Docker when your bike is registered.
- The Heritage — owner pack in My Docker when your bike is registered.
Every owner document for your bike will be available in My Docker, your owner space. This public page is the index — not a holding folder for factory drafts.
Assembly
Getting your Docker ready
Most owners receive a bike that needs only basic setup: handlebar alignment, pedal installation, and a safety check.
Dealer delivery includes professional assembly and handover. Step-by-step guides for your bike appear in My Docker at handover.
Assembly notes for your Docker will be in My Docker — your owner space — not as a public factory draft.
Service
Keeping your Docker on the road
- Routine checks: tyres, brakes, chain, and battery health — same principles as any quality bike, with electric-specific guidance at launch.
- Dealer network support for mechanical and electrical service in Western Australia first, then nationally.
- When something goes wrong, owners reach support through stockists or Docker directly — response paths publish at launch.
Service intervals and DIY guidance for your bike will be in My Docker with the rest of your owner documents.
Warranty
What we stand for
The Docker Bikes manufacturer warranty is a voluntary warranty against defects. It is additional to your Australian Consumer Law rights.
Full coverage periods, exclusions, and how to request support are on the warranty policy page.
Riding notes
Australia by state
Fat-tyre e-bike rules differ across Australia. Compliant road configuration is 250W as delivered. State-by-state owner guidance will publish here as each guide is approved — starting with Western Australia.
FAQ
Common questions
Where will PDF manuals live?
In My Docker — your owner space — with the rest of your bike documents. This page is the public index.
Will I get a printed manual with the bike?
Yes — a printed quick-start ships with every Docker. The full owner pack is also in My Docker.
When can I buy a Docker?
Reserve a Docker on dockerbikes.com.au. GST inclusive. Stockists are for test rides and post-delivery support.
Are the bikes road legal in Australia?
As delivered: 250W · 25 km/h · road legal. Docker+ unlocks higher performance off-road and on private property only.
Where do I get service?
Start with your nearest Docker stockist, or contact us. Western Australia first — national network as partners come online.
Can I represent Docker?
Yes — start on Represent Docker, or use the contact form with topic “Represent Docker”.
Need a manual or help now?
Tell us your model — we will send the right guide or connect you with support.
Contact us